Benefits of ISO 41001

  • Minimize costs
  • Gain a competitive edge
  • Drive value across your facilities
  • Deliver a globally consistent benchmark

Hard Facility Management

As per ISO 41001:2018 the Scope of Hard Facility Management covers:

  • Hard Facility Management covers the entire space & infrastructure. This refers to the physical built environment with focus on (work-) space and (building-) infrastructure (such as planning, design, workplace, construction, lease, occupancy, maintenance and furniture).
  • Hard facility management relates to the physical part of the building and cannot be removed. These are 'the essentials', and ensure the safety and well-being of staff.
  • Majority of hard services are required by law and include provisions such as:
  • Heating
  • Lighting
  • Plumbing
  • Fire safety systems
  • Air conditioning
  • Preventative building maintenance or building improvements
  • Electro-mechanical maintenance

Soft Facility Management

As per ISO 41001:2018 the Scope of Soft Facility Management covers:

  • Soft Facility Management covers the people & organization. This is related to work psychology and occupational physiology (such as catering, cleaning, Information Communication Technology, Human Resource, accounting, marketing, hospitality)
  • Soft Facility Management are services that are directly used by the staff and can make the workplace more safe or delightful. They are usually not compulsory and can be removed or added at any time.

A few examples of soft services are:

  • Building security
  • Cleaning
  • Aesthetics (decor or landscaping, etc.)
  • Mail management
  • Catering
  • Office moves/ relocation
  • Office etiquette/ decorum

ISO 41001 
Facility Management

Facility management is one of the fastest growing professional and operational disciplines and it needs some global consistency. And that is where ISO 41001 can help. 

ISO 41001 is the international standard for a Facility Management (FM) system . It provides a framework to develop, implement and maintain effective facilities management across different sectors worldwide.

ISO 41001 provides a systematic approach, which requires you to continually review your service delivery and assets to ensure effective operations, minimize unnecessary cost and derive tangible value for business.

Process of certification to ISO 41001

Preliminary Assessment of FM system (Optional) 

Document Review: Assessment of whether the FM system is ready with regard to documents and system implementation.

Conformity Assessment: Review and evaluation of FM system documents and Assessment planning, On-site assessment & Reporting

1st Annual Assessment: Follow up assessment after 9 months and before 12 months from Conformity Assessment

2nd Annual Assessment: Follow up assessment after 24 months from Conformity Assessment

Why is ISO 41001 important?

  • The present Facility Management market is dominated by unorganized players and this structured frame work will prepare and meet the upcoming market potential and challenges. It will demonstrate effective and efficient delivery of FM that supports the objectives of the demand organization. ISO 410001 FM Aims to consistently meet the needs of interested parties and applicable requirements.
  • The standard aims to be sustainable in a globally-competitive environment.
  • Improved workforce productivity, safety and health and well-being.
  • Improved communication of requirements and methodologies among and between public and private sector organizations.
  • Improved efficiency and effectiveness, thus, improving cost benefits to organizations.
  • Improved service consistency.
  • Providing a common platform for all types of organizations.
  • QMS 9001 Internal Auditor
  • QMS 9001 Lead Auditor
  • EMS 14001 Internal Auditor
  • EMS 14001 Lead Auditor
  • OHSMS 45001 Internal Auditor
  • OHSMS 45001 Lead Auditor
  • MD QMS 9001 Internal Auditor
  • BCMS ISO 22301 Internal Auditor
  • EnMS ISO 50001 Lead Auditor
  • FSMS ISO 22000 Lead Auditor
  • IATF 16949 Automotive QMS Lead Auditor
  • ISMS ISO 27001 Internal Auditor

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